Note: Asian size usually smaller 1-2 size than US/EU size,all the size chart are based on Asian people.we do not accept any Negative and Neutral Feedback just because size issue.
1.This Store Serious and Sincere Buyer Only,100%Satisfaction Guarantee
2. If possible,please choose the RMB Channel.
3. If you have any require, please tell us. We will do our best to satisfy you.
4. If you buy multiple items from us, we may support combined shipping and shipping charge discount.
5. If ship by China/HK Post Air Mail, please do be patient to wait the package.If you need it urgently,please choose
Commercial express company and pay the shipping fee.
1. We accept all major payment method, Such As Western Union and T/T; Moneybookers
2. For security reasons, we will only ship orders to the delivery address you confirmed with Escrow.
3.As for the big order,bettter discount will do! 100% TT!
1. We ship the items by Stand Registered Air Mail. CPAM,HK POST,Singapore POST
2. We Provide Dropshipping Service
3. Delivery time:
a, UPS/DHL/FEDEX/TNT shipping time take 3-7 working days, EMS takes 7-15 working days
b, HK/China Airmail ship to Asia, West Euro, North America take 7-15 working days, ship to South America, mid-East, East Euro, Africa take 15-45 working days
4. If goods are hold by buyer locate customs, buyer have to bear the risk. If happen import charges or other fees or other risk since we send out the goods from China, the buyer is responsible to clear the custom or pay the custom tax, these risks is due to buyers custom, that is out of our control. Please understand.
5. As different country have different locate customs policy, in order to let customer receive the goods safely and smoothly, we have the final decision to choose which express service when ship.
1. If you are not satisfied with the item for any reason, you may contact us within 3 days after receiving the item.
2, The item should be in the same condition as it was delivered to you, a full refund will be issued within 3 days after we receive the item, not include shipping and handling fees.
1. Your satisfaction is our final goal.
2. Please feel free to contact us anytime if you have any questions. We will try our best to help you.
3. If you are satisfied with our service, please rate the details of the transaction and leave us a positive feedback. We will do the same for you. If you have any questions, please contact us first, we will work with you to solve any problems.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.