Welcome to our shop
1. Because the computer / mobile phone screen color may be different, thus allowing the color is a bit different.
2. Because the measurement of clothes, the country is different, so in the 2-8 cm. The error is normal.
You can’t let this excuse to request a refund. Thank you for understanding.
We accept Alipay, Credit Card, West Union, TT, Bank Transfer, QIWI Wallet, WebMoney , Boleto, All major credit cards are accepted through secure payment processor ESCROW.
Payment must be made within 3 days of order
If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
If you encounter problems in the payment, can point the Advisory, service personnel will follow up.
The buyer pays the tutorial as follows: //help.aliexpress.com/payment_method.html
When you place an order, please choose a shipping method and pay for the order including the shipping fee, if any. We will ship out the items within 10 working days upon you payment. International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), also will effect by many factors, such as holidays, weather conditions etc, so it will probably take longer time for your items to arrive at the final destination. Thank you for your understanding on this matter.We do not guarantee the delivery date on all international shipments due to differences in customs clearing time in different countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fee, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
1. Most of our orders are free shipping by China Post Air Mail. But sometimes pls allow us to change to other couriers according to the actual situation. If you want to use EMS,DHL,UPS,Fedex,TNT or others we will check the shipping charge for you.
2. In order to ensure you receive your order with tax-free, we will declare it as a `GIFT` with a lower value. This lower value does not reflect the total price you paid. All import charge are the buyer`s responsibility.
We offer the special after-sales service: 7 days returns without any reason and 15 days free replacement. If you are not satisfied with the product, you may request for returns within 7 days from your receipt of the product or a free replacement within 15 days from your receipt of the product. You should return the product in the original conditions to us and should bear the shipping costs for return. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
Size or Fit Issues:
The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 2cm-8cm in measurement.
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received in wrong color, good communications are highly appreciated.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problem, please feel free to contact us. Negative feedback without communications first will lead to suspension of after-sales service. We will do our best to provide you with the best customer services.
Our office hours are :
– 9:00 to 18:00 (GMT +8) of Monday to Friday
– 8:30 to 12:30 (GMT +8) of Saturday
And our office is closed on Sunday and public holidays (China)
We apologize for the late reply during the holidays
1. To export high quality goods from the orient at a competitive price to you.
2. To work with our customers to build up his business .
3. To maximize our international buyer`s profitability and competitiveness.
Please come back soon and visit us again!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.