We only accept alipay.
We are shipping Free via ePacket China(for US ,Russian and Ukraine buyers) and aliexpress standard shipping (for other country buyers) .
Usually, your parcel may 20-60 Business day (not inlcuding holiday)to arrive by aliexpress standard shipping. In rare cases, it may take longer due to delay in custom clearance or during the holidays.
We ship Monday to Friday excluding holidays. Please send us an email BEFORE you pay if you wish to change shipping address.
If you would like, other shipping methods are available for an additional charge,such as DHL,UPS,TNT,EMS,FedEx IE.It need 5-10days or more to your there.
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time.
1.Due to Russia Policy,buyer need full name to sign the package,so pls fill your full name and detail address in English.
2.Aliexpress standard shipping AND ePacket only allow the weight of package less than 2.0kg.
If the weight over 2.0kg,we will tare them to several packages. Thanks.
In case you received a defective item or a wrong item,pls contact us asap,we will try best to resolve it,offer refund or exchange.
We do not allow refunds or exchanges because of change of mind.
Your satisfaction is important to us and we value your business.
Customer satisfied is very important to us,If you are satisfied with the items you orderd,please leave feedback.If u are not satisfied with the items u orderd,please contact us before leaving negative feedback.We can work together to resolve any dispute.
1)buyer:Hi,seller,can you help us to choose the suitable size? What size should I take?
Seller:Of course,friend,you can choose the size according to our size table,but there’s a deviation of 1-5 cm as the reason of laying relax.or you can tell me your height and weight and we will help you.
2)buyer:Hi,seller,I didn’t receive my package,what’s going on?why can’t I track the tracking number?Is it invalid?
Seller:Hello,my friend,the package has been shipping to your country,but the tracking information update is slowly. please wait a few days more,thanks.
4)Buyer:Hi,seller,I receive the clothes,unfortunately it’s too small for me.Your size table is not accurate.
Seller:hello,my friend,cause all the measure are made while laying relax by hand.so there are a deviation of 1-5 cm.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.