|Products||Western Cowboy Hat For Men Women Summer Straw Hats Alloy Feather Beads Cowgirl Jazz Cap Wide Brim Sun Caps Sombrero|
|Color||Due to different display and different batches of products, the color of the actual item may vary slightly from the above images, thanks for your understanding.|
|Size||Hat Circumference-58cm Hat Depth-9cm Hat Brim-8cm|
1.suitable for everyday wears,for spring,summer,autumn 2.high quality materials and exquisite workmanship 3.Interior sweat band design,comfortable and breathable.
1.Preparing time: we need 2-3 working days to prepare your order due to our numerous orders everyday.
2.Please confirm your address before you place the order, once the item been shipped out we cannot change the address.
Notice: For the order amount less than $5, we will sent it by China Post Ordinary Small Packet Plus, which cannot be tracked on the destination country.
When the order amount more than $5, will free shipping by ePacket(only for USA) or China Post Registered Air Mail.
If you want to ship it by ePacket(only for USA) or China Post Registered Air Mail for order below $5, the shipping fee is about $1.8 for each order. You can add the shipping fee on our store to your chart and place your order together.
1.Your feedback is very important to us and all buyers.Please take a few seconds to leave us a positive feedback(5 stars) if you are satisfied with our product and service.
2.If any problems for your order, please feel free to contact us before leaving neutral(3 stars) or negative (1-2 stars)feedback .We will try our best to solve the problem and provide you with the best customer services.Thank you!
1.If the item are defective, please notify us within 3 days of delivery.
2.Please take clear photos of the defect, then send them to us so that we can check it.
3.We will cover the regular shipping cost if the item is identified by us with defect or not as advertised. Or we can just offer a refund for you.
4.We also accept exchange or return if you are not satisfied with the item, but the return shipping fee should be paid by yourself.
1.If you any question for the item, feel free to contact us before you place the order.
2.Please contact us before leaving any negative feedback or opening any dispute.
3.If your purchase protection time is running out but you still not receive the item, please contact us and we will help you to extend the protection time of the item.
4.We will try our best to reply you as soon as possible.Please allow a bit delay due to jet lag or holidays. Thank you !
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.