74.8% Viscose fibre+25.2%Polyester
1. What does “Free Shipping” mean?
“Free shipping” means buyers do not need to pay the shipping cost, but should be responsible for any Customs duty or fee if caused.
“Free shipping”to selected countries,check the drop-down list.
2. What are the differences between China Post and EMS (DHL)?
China Post is only for packages less than 2KG.The main advantage is low cost on shipping, but it takes much longer time, about 20 ~ 25 days to USA, EUROPE, ASIA, about 20 ~ 35 days to CANADA, SOUTH AMERICA, etc.
EMS (DHL) is better for large packages. It takes about 4 ~8 days to most countries.
We hope you can understand that international delivery mostly depends on carrier and local custom. Delivery normally takes 20~35 working days,Sometimes it may be postponed due to bad weather,holiday ,or custom’s strict security or something we could not expect.
If your items can not arrive over 35 days, please feel free to contact us. We will be responsible for you !
1.We accept Alipay/TT/Creditcard(visa/mastcard)/MoneyBookers/Moneygram/debit card.
2. The buyer is responsible for any tax and/or duty charged in their country.
If item is defective, you can return for refund or exchange within 30 days after receiving.
Buyer should be responsible for shipping cost on returned items.
We will swap for a good one upon stock availability, or make a refund.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.