Free Maritime Transport policy
< $ 7, Free China Post Ordinary Small Package Plus
> $ 7, The Post Air Mail / Epacket
> $ 150, Shipping by DHL / FEDEX / UPS / Aramex
* Delivery time of Post Air Mail: 10-60 days (strict customs policy, high season, bad weather can delay).
* EMS / ePacket delivery time: 7-15 days.
* DHL / Fedex / Aramex delivery time: 3-8 days.
* Express packages can have tax item. Please cooperate with the customs of paying taxes in that situation.
We will ship the item within 1 business days after receive your payment. We will send your address to leave, please make your address is correct. If you want to change your address, please, contact us.
Return and refund
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and DO NOT FEATHER A REFUND OR REPLACEMENT. NO EXCEPTIONS! Shipping cost is bear from seller and buyer in half.
2. All items MUST be returned in their original packing and you MUST PROVIDE from us the shipping tracking number, specific return ratio, and your #
3. We return YOUR TOTAL AMOUNT OF WINNING OFFER, once received the item in its original condition and packaged with all components and accessories included, AFTER the Buyer and Seller cancel the aliexpress transaction. Or, you can choose to have a replacement.
4. We will bear all shipping cost if the product (s) is not as advertised.
Dear buyers, if you find any problem about our products after receiving, please immediately contact us and show us some photos of the problems. We will do our best to resolve for you. If you are satisfied with our products and service, I would greatly appreciate you if you give us a 5 star feedback. thank you very much!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.